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Problems hosts actually have.

Every number is attributed. No article here presents a stat as DoorMe's own.

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Sources for every number on this site

Every statistic on doorme.app comes from a third party and is attributed here. None of them is a DoorMe measurement. Text-guidebook figures show what text already does; video shows what text can't.

A 0.2-star drop from 4.9 to 4.7 corresponds to about a 22% decline in revenue. — AirROI, analysis of 18,000+ listings across four markets, 2026
Listings rated 4.9 and above see about 7.7% higher daily rates, 9.7% higher occupancy and 18.2% higher revenue than those below. — AirDNA data, via Hostaway
Most visibility and Guest Favorite thresholds sit at 4.8 or higher, which makes 4.7 a low mark rather than a good one. — Platform threshold guidance, paraphrased
Manual guest messaging averages 47 minutes per booking, and 15.6 hours a week for hosts with 20 or more properties. — Study of 500 hosts, via Guestar, 2026
The same five questions — check-in, WiFi, early check-in, parking and late checkout — make up about 80% of inbound messages. — Hostrexa, 2026
60–70% of guest messages are repeat questions. — Octavius.ai
23% of guest messages arrive between 9 PM and 7 AM. — Hostaway survey, via Hostrexa
43.9% of operators name guest damage as a top concern. — Rent Responsibly / SSTRI survey of 3,535 owners and 469 managers, 2024
Hosts recover only about 57% of what they claim for guest damage, even with AirCover. — Avada Properties, analysis of 20,000+ bookings
0.71% of bookings result in a damage claim — rare, but real. — Avada Properties, 2024
92% of Touch Stay users report fewer guest questions. — Touch Stay
Digital guidebooks report a 40–60% reduction in routine support contacts. — SendSquared
One operator, LocalVR, saw a 60% drop in repetitive questions in three months, about 10 staff hours a month saved and a 15% lift in satisfaction. — Touch Stay case study

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